# identity.md

## Organization Overview
- **Company Name:** Second Nature
- **Mission:** Second Nature is the only Resident Experience Platform built to help property managers move from transactional operations to transformative resident experiences through fully managed Resident Benefits Packages and Resident Onboarding solutions.
- **Company Structure and Legal Entity:** Details forthcoming.
- **Founded Date and Location:** Founded in 2012 in Raleigh, NC, US.
- **Size and Scale:** Details forthcoming.

## Leadership & Team
- **Key Leadership Profiles and Roles:** Details forthcoming.
- **Team Structure and Departments:** Details forthcoming.
- **Company Culture and Values:** Second Nature is dedicated to simplifying businesses for property managers and helping them stand out, fostering transformative resident experiences.

## Operations & Structure
- **Business Model and Operational Approach:** Second Nature operates as a Resident Experience Platform, providing fully managed Resident Benefits Packages and Resident Onboarding solutions. Their services include Property Management, Resident Benefits Package, Single-Family Rental, Resident Experience, Renters Insurance, Property Management Software, Resident Onboarding, HVAC Filter Delivery, and Credit Reporting, focusing on enhancing property management operations.
- **Location(s) and Geographic Presence:** Headquartered at 333 Fayetteville St Suite 600, Raleigh, NC 27601, US. Services are available across the US.
- **Key Partnerships and Affiliations:** Details forthcoming.